Animal Crossing: New Horizons
A carefree new life is just beyond the horizon! Step off the plane and onto your very own deserted island where new friends, discoveries and opportunities are waiting for you. Paradise is what you make it in Animal Crossing: New Horizons for Nintendo Switch!
Sure, you’ve crossed paths with colorful characters near and far. Had a grand time as one of the city folk. May’ve even turned over a new leaf and dedicated yourself to public service! But deep down, isn’t there a part of you that longs for…freedom? Then perhaps a long walk on the beach of a deserted island, where a rich wealth of untouched nature awaits, is just what the doctor ordered!
Peaceful creativity and charm await as you roll up your sleeves and make your new life whatever you want it to be. Collect resources and craft everything from creature comforts to handy tools. Embrace your green thumb as you interact with flowers and trees in new ways. Set up a homestead where the rules of what goes indoors and out no longer apply. Make friends with new arrivals, enjoy the seasons, pole-vault across rivers as you explore, and more!
*Nintendo Switch Online membership (sold separately) and Nintendo Account required for online play. Not available in all countries. Internet access required for online features. Terms apply. nintendo.com/switch-online.
** Additional games, systems and/or some accessories may be required. Sold separately.
*** Players will need to connect to the internet and download the latest update data to access certain in-game events as they become available.
For more information, please see the Nintendo Consumer Support page.
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Delivery Type |
Delivery Time |
Cost |
| Standard Shipping | 2 - 4 working days | FREE |
| Next Day | 1 working day (Order before 2pm) | £5.99 |
|
Premium Next Day (incl. Saturday) |
1 working day (Order before 2pm Friday) |
£8.99 |
| Ireland (Country) | 2-4 working days | £4.99 |
| Insured Delivery | 1-2 working days | £19.99 |
- Orders are typically shipped within 1-2 business days depending on availability and credit verification.
- Orders before 2pm for same day dispatch Monday to Friday. Pre-orders are excluded from this.
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Orders placed after 2pm will be dispatched the same or following day.
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Whilst we will do everything we can to meet the delivery times above, there may be factors outside of our control and we cannot guarantee delivery within this timeframe.
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Digital purchases are excluded from the total order value for tracked courier services.
- We ship only to the UK & Ireland. We do not ship Internationally.
For information on Returns please click here
* Insured Delivery
Subject to customer submitting a DPD Lost in Transit claim via Konsole Kingz customer services and DPD validating such claim, Insured Delivery entitles customer to either;
a) a free of charge replacement console, and a partial refund of £50 to the original method of payment; or
b) a full refund of the price paid for the console ordered and the £19.99 delivery charge (payable to original method of payment), together with £50 compensation (payable at customer’s choice, either by BACS, Cheque or onto a Gift card).
Please note that DPD's Lost in Transit claim procedure can take up to 21 days to complete
Terms & Conditions apply, please click here for more details.
** Remote Area Delivery Times
Deliveries including Pre-orders to non-mainland UK addresses and remote locations (such as the Scottish Isles, Isle of Man, Isle of Wight, Northern Ireland and the Scottish Highlands) may take longer to
How do I return?
- If you have an account with us please login and request a return or alternatively, if you are a guest please click here for the returns page.
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved.
What items are returnable?
You can return your items within 30 days of receipt of your shipment.
- They must be in original condition
- For clothing, unwashed and unworn
- In the original packaging (unopened and unused)
- Please note hardware or accessories purchased online may be opened for the purpose of inspection (but not used);
- The product is in its original packaging and is sealed;
- If you are returning an Xbox Console or Controller the serial number must match the one on your proof of purchase;
- The product and/or digital content has not become mixed inseparably with other items after their purchase;
- The product is complete and contains all component parts as purchased. Items purchased as part of a combined product (for example a combined hardware, games and accessories bundle) can only be returned if all items in the combined product are returned together;
- The product is re-sellable;
- If returning hardware, all the components (cables, memory sticks, controllers, etc.) must be returned;
- The customer is the original purchaser of the product;
In respect of Microsoft Digital Credit, when returning the item:
- You have a valid proof of purchase and the receipt displaying the code; and
- The code has not been redeemed via Xbox Live
- In our reasonable opinion, you have not behaved fraudulently nor are you engaging in any fraudulent activity.
- Pokémon Trading Card Packs, Tins & Boxes cannot be returned for a refund or an exchange once opened (including exchanges of any single card or the pack, tin or box as a whole).
Please note: Downloadable software products, free gifts or promotional items are not returnable!
Are there any charges for return?
- There are no charges for return
- Original shipping charges are non-refundable.
- You are responsible for the charges of the return shipping.
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.
