Shipping policy

 

Delivery Type	Delivery Time	Cost
Standard Shipping	2 - 4 working days	FREE
Next Day	1 working day (Order before 2pm)	£5.99 per order
Premium Next Day (incl. Saturday)	1 working day (Order before 2pm Friday)	£8.99 per order
Ireland (Country)	2-4 working days	£4.99 per order
Insured Delivery	1-2 working days	£19.99 per order

• Orders are typically shipped within 1-2 business days depending on availability and credit verification.
  
  
• Orders before 2pm for same day dispatch Monday to Friday. Pre-orders are excluded from this.
  
  
• Orders placed after 2pm will be dispatched the same or following day.
  
  

• Whilst we will do everything we can to meet the delivery times above, there may be factors outside of our control and we cannot guarantee delivery within this timeframe.
  

• Digital purchases are excluded from the total order value for tracked courier services.

• We ship only to the UK & Ireland. We do not ship Internationally.

* Insured Delivery

Subject to customer submitting a DPD Lost in Transit claim via Konsole Kingz customer services and DPD validating such claim, Insured Delivery entitles customer to either;

a) a free of charge replacement console, and a partial refund of £50 to the original method of payment; or

b) a full refund of the price paid for the console ordered and the £19.99 delivery charge (payable to original method of payment), together with £50 compensation (payable at customer’s choice, either by BACS, Cheque or onto a Gift card).

Please note that DPD's Lost in Transit claim procedure can take up to 21 days to complete

Terms & Conditions apply, please click here for more details.

** Remote Area Delivery Times

Deliveries including Pre-orders to non-mainland UK addresses and remote locations (such as the Scottish Isles, Isle of Man, Isle of Wight, Northern Ireland and the Scottish Highlands) may take longer to reach you.